Find out who owns the car. Most of what looks like choice online is the same few operators sold three times over — a marketplace listing, a reseller's page and the agency itself. The questions below separate them, and they work on us as well as on anyone else.
An agency owns or contracts the vehicles and employs the drivers. You are dealing with the company whose car turns up. A marketplace lists other people's trips and takes a commission; the driver may not know which platform sold the seat until the morning. A reseller buys from an agency and adds a margin, which is legitimate but means the price you see is not the price the operator set.
None of these is dishonest in itself. The problem is that all three look identical on a search results page, and only one of them can change your itinerary at nine at night.
An operator that publishes a full price list has to defend it. An intermediary usually cannot: its price is somebody else's plus a commission, and showing both would invite you to skip the middle. That is most of the reason a quote arrives by email a day later rather than appearing on the page.
We publish the lot — 34 tours and 1,392 transfer fares, every one a fixed price per vehicle — because we are the operator and there is nothing underneath to hide. Treat that as a test you can run on anybody, not as a boast.
If an operator answers all eight without hedging, book them — whether or not it is us.
Travel agencies in Tunisia are licensed by the tourism ministry, and transport for hire is separately regulated. A licence is not a quality mark: it means the business is registered, insured for the work and answerable to somebody if it goes wrong. That last part is the one that matters when a car does not arrive.
We have been running airport transfers and private circuits since 2009, from Hammamet, as a licensed Tunisian travel agency with our own drivers on the payroll.
All 23 day trips, with prices →
Ask who owns the vehicle and who employs the driver. An operator answers in one sentence. Also check whether a full price list is published: intermediaries rarely can, because their price is somebody else's plus commission.
It is common and it is not sinister, but it is not necessary either. We take no deposit on tours or transfers — you pay the driver at the end of the service. If a deposit is asked for, ask what happens to it if you cancel.
No. They are a different product, priced per seat and often subsidised by a commission-paying shopping stop. That is a fair trade if you know it is happening. It only becomes a problem when a coach day is sold with the word "private" attached.
Yes, with a registered agency. What you want is a company with a licence, insurance for paying passengers and drivers it employs rather than sources ad hoc. Those are reasonable things to ask about before you pay anything.
Distances are straight-line, measured between the coordinates on our map of the sites; road distances are longer. Prices are per vehicle and come from the same database the 34 tours and 1,392 transfer fares.
